Belgian postal services to offer a commercial scan to its mid-size business clients

bpostToday, the Belgian postal services company bpost will launch a campaign to its mid-size clientele. They offer to have our partner Forte to scan the commercial processes.

One of the main issues in these commercial processes is that there are vital gaps between the mass marketing activities and the direct sales activities. Direct marketing is the crucial connector between the two, and that is also precisely where GDPR, CRM and respect for data are key.

The scan highlights where mass marketing and sales are not connected well enough, to reach great business results. After one day, businesses will be able to smoothen their commercial process, and reap the benefits in their sales funnel.

A special offering for bPost has been assembled for the bpost clients

Data fraude and cyberattacks important WEF concerns

Today, I read an article in “De Tijd” about the top concerns of the latest Global Risk Report of the World Economic Forum (WEF). The three most important topics are climate-related – which was what the journalist of De Tijd used to create a catchy front page headline – yet the two others out of the top-5 are data-related. And that is also big news. It means that countries worry about the theft (and hence the protection) of personal data. IDlegcy, of course, would love to be part of the protection if that can be  done in line with respect for the stakeholder relationship.

Source ‘De Tijd’ and ‘WEF’.

Forte to inspire the IDlegcy Commercial Scan

IDlegcy is creating a very pragmatic and stakeholder-focused standard approach to set-up and implement the GDPR processes in a mid-size European company. One of the main stakeholders of such processes are the future and existing clients.

We are very proud to announce that we are now cooperating with the B2B marketing experts of Forte to define the optimal way to scan a mid-size business for their GDPR compliance.

That way, IDlegcy scans will first be geared towards keeping the relationship going and capturing value from customers, rather than only protecting the company against claims.

Forte has acquired more than 25 years of expertise in helping B2B companies to grow and flourish. They will now be part of the method co-creation team, and be the preferred partner for the Commercial Scans in the Dutch and French part of Belgium.

Read more about the solutions offering of IDlegcy here.

Read more information on Forte here.

Developers creating two great apps

IDlegcy is a Belgian-Estonian — hence European — project. We have a great development team in Tallinn, the capital of the country where Skype, Pipedrive, and parts of the Blockchain were invented. Mikk, Joonas, Kaspar, Arni, and Karel are working hard to get two apps out.

i.cntrl.me-logo-02One app is I.CNTRL.ME. It’s a free web app that can be used by every individual to control all their GDPR rights from one place. I.CNTRL.ME is ready to launch by the end of Q1 in 2019.

The other app is I.CNTRL.IT, which is going to be thé web application for GDPR teams to manage the flow of correspondence that goes along with the respectful treatment of the personal data of their stakeholders. I.CNTRL.IT will also be released in its MVP version by the end of Q1 in 2019.

Read more info about these products here.

What GDPR says about e-mailings after May 25

You probably also received tons of e-mails referring to GDPR lately. Quite often I see the message “GDPR enforces us to ask you whether we can keep on contacting you”. That is not true.  GDPR enforces every organization to ask permission to start e-mailing (opt-in), and enforces every organization to allow the receiver in every e-mailing to opt-out again. If you had the “opts” right yesterday, there is no reason to ask that again. A good reason, of course, is use this GDPR occasion to clean-up the database, and get rid of old data that have no value any longer, but could create a liability in the future. But that’s not the same as blaming GDPR for having to send an e-mailing to the whole address database.